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Family & Health4 min read

Pet-Friendly Cleaning: Keeping Your Castle Hill Home Safe

Many Hills homes have a dog or a cat. Strong bleach, ammonia, and heavy fragrance are hard on pets. This guide covers what to tell us before you book.

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Family & pet householdsPets, rooms, and what to avoid
Hills Cleaning Editorial
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Golden Retriever dog resting peacefully on a spotless, freshly steam-cleaned wool rug in a bright, pet-friendly living room in a Baulkham Hills home.

A clean home that is still safe for pets

Plenty of Hills homes have a dog or a cat. Bleach on the floor, ammonia on the glass, and heavy fragrance are hard on paws, birds, and people who react to smells. You do not need a special kit from us. Tell us what you want avoided, and we follow that note.

Keep these off pet floorsBleach on floors pets walk, ammonia glass sprays, and very strong disinfectants.
Say what you preferNote fragrance-light preferences and your pets on the booking.
Hair and lingering smellHair sits on skirtings and under furniture. A strong scent can hide a smell. It does not remove it.
Tell usSpecies, no-go rooms, and whether the pet stays home. We keep that note.
In This Pet Guide
  1. 1 What to keep away from pets
  2. 2 Hair, floors, and smells
  3. 3 Bathrooms and pets
  4. 4 What to put on the booking
Section 01 // Safety

What to keep away from pets

A label that says antibacterial is not a promise the product is fine for animals. If you would not want a dog to lick the wet floor, do not leave a film of that product behind. Strong mixes, and some scented oils, can be a problem for cats. When you book, name the products you do not want used.

  • Bleach on floors: It lingers, and pets walk through it. A normal floor wash is enough for day-to-day dirt.
  • Ammonia on glass: Birds and cats are sensitive to ammonia. Ask for an ammonia-free glass clean if that matters in your home.
  • Do not mix products: Do not mix bleach with acid, including vinegar. Do not mix bleach with ammonia. Either mix can release dangerous gas in a closed bathroom.
Section 02 // Hair & Smells

Hair, floors, and smells that come back

Pet hair collects on skirtings, in window tracks, under sofas, and on vent covers. A smell that comes back after a clean was only covered. Tell us if carpets or furniture need extra time. We follow that note.

Hard floorsLoose hair and grit come up first. A very wet floor stays slippery and holds dirt.
Carpets and rugsSpots and heavy hair take longer. Say so on the booking. A photo of pale or wool carpet helps the quote fit the room.
Sofas and cushionsWash covers if the care label allows. Do not leave cushions damp overnight.
Bowls and bedsWash beds on a hot cycle you already use. Treat food bowls as kitchen items.

A spring clean for larger Hills homes is a sensible time to move furniture and reset rooms after a heavy-shedding winter. Share photos with us so the visit is sized properly.

Homes with PetsFragrance and room notes

Book our team to work around your pets.

Tell us about dogs, cats, fragrance preferences, and any rooms to skip. We book a pet-aware visit and SMS times.

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Section 03 // Wet Rooms

Bathrooms and pets

Pets do not stop shower glass going cloudy. Keep animals out of the bathroom until it is dry, and do not pour bleach into the shower to be sure. If you also have haze or dark silicone, use the hard water and mould guide for the signs, then note the bathroom on your booking.

Section 04 // Booking

What to tell us before the visit

  • The pet: Type of animal, indoor or outdoor, and whether someone will be home. Anxious dogs often do better in a bedroom or the yard. Say which door should stay closed.
  • Rooms to skip: Name no-go rooms, such as a nursery or a cat's room. We include that in the booking.
  • Time and quote: Heavy hair is extra time. It shows in the Hills cleaning cost bands, not as a surprise pet fee. Photos of fur on pale carpet help us size the visit.

Add fragrance notes or anything to avoid on the quote. If you also want a one-off deep clean, book it with the same notes.

Section 05 // Pet Household Questions

Frequently Asked Questions: Cleaning with Pets in The Hills

Do we need you to crate the dog or cat?
Most Hills pet households leave animals on site. Tell us the species, temperament, and any no-go rooms. Anxious dogs are often happier in the backyard or a bedroom while floors are done.
Can I ask for fragrance-light cleaning?
Yes. Tell us if you want fragrance-light cleaning, and tell us about your pets. We keep that note.
Can pet hair be fully removed from carpets?
Detail on skirtings, vents, and under furniture removes the bulk of loose hair. Heavy shedders may still need another visit. We will say so if a one-off booking will not reset years of dander.